> ## Documentation Index
> Fetch the complete documentation index at: https://docs.eclipseproxy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Policies

> Acceptable use policy and restrictions

## Acceptable use

You can use EclipseProxy for a wide range of legitimate use cases. Some things we don't allow.

### Allowed

* Web scraping of public data
* Account management at scale (within target platform terms)
* Ad verification and brand monitoring
* SEO research and rank tracking
* Price monitoring and competitive intelligence
* Multi-account workflows on platforms that permit them
* App testing from different geographies
* Privacy / anonymization of your own browsing
* Research and journalism

### Restricted

* Banking / financial services targets: many blocked at our gateway
* Government / official services: blocked
* Anything illegal in your jurisdiction or the destination's

### Not allowed

* Spam / bulk unsolicited email from our network
* DDoS or any traffic-based attack
* Malware distribution, phishing, fraud
* CSAM or any content involving minors
* Direct attacks on infrastructure (port scanning, vulnerability exploitation against third parties)

### Grey areas, case-by-case

* **Ticket scalping**: depends on jurisdiction and platform terms
* **Sneaker reselling**: depends on retailer terms
* **Gift card workflows**: depends on platform (some are abuse, some are legitimate gifting at scale)
* **Account creation at scale on platforms that don't allow it**: generally not, exceptions for specific researcher / security use cases

If you're not sure, ask before buying.

### Specific examples

* **"Can I use this for ticket scalping?"**: depends on jurisdiction. Most platforms (Ticketmaster, etc.) forbid it. We don't proactively block ticketing sites but if a target requests blocks at scale, we may comply.
* **"Apple / Xbox gift card code generation?"**: no, that's fraud against the platform.
* **"Web scraping, SEO, ad verification?"**: yes, core use cases.

### What happens if you violate

* **Warning** for borderline cases
* **Account suspension** for clear violations
* **Termination + refund denied** for malicious behavior
* **Law enforcement cooperation** for illegal activity

We investigate before suspending. But we do act.

## Restricted destinations

We block traffic to specific destinations at our gateway for legal, abuse-prevention, and reputational reasons.

### Categories typically restricted

* Banking and financial institutions
* Government / official services
* Known phishing / malware infrastructure
* Specific endpoints on third-party sites that are abuse-prone (e.g., authentication endpoints commonly used for credential stuffing)
* Sites that have asked us to block their traffic at scale